Frequently Asked Questions
Everything you need to know about your Enso silicone rings.
How do I determine my correct ring size?
We recommend using our printable size guide available on our website. Since silicone rings do not stretch over time like metal, if you are between sizes, we generally suggest sizing down for a secure fit.
What is your return and exchange policy?
We offer a 30-day satisfaction guarantee. If your ring doesn't fit or you aren't happy with the style, you can return or exchange it in its original condition within 30 days of purchase.
Are Enso rings safe for all activities?
Yes, our rings are designed with Anti-Ring Avulsion technology, making them safe for the gym, manual labor, and outdoor adventures where traditional metal bands might pose a safety risk.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the United States. International shipping times vary by destination but generally range from 7-14 business days.
Do the rings come with a warranty?
Every Enso ring is backed by our Lifetime Warranty. This covers any rips, breaks, or tears that occur during normal use. Simply contact our support team to initiate a claim.
Can I wear my silicone ring in water?
Absolutely. Enso rings are waterproof, sweat-resistant, and non-conductive, making them perfect for swimmers, divers, and athletes.